Existing customers 0800 542 6866 or from a mobile 01535 959 592
Start your claim 0800 954 0817 or from a mobile 0161 312 1137

Feefo Feedback

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DateRatingCustomer CommentPPIClaimback.co.uk Response
11-Jul-2017
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Very good ,very friendly and totally professional

No Response
10-Jul-2017
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Very friendly and efficient service. I only really phoned on the off chance I might have ppi and am very pleased with the outcome! They handled everything for me. I would recommend to anyone interested in seeking ppi

No Response
03-Jul-2017
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Investor Compensation made a complex process quite simple and succeeded in delivering compensation for a mis-sold financial product. For people in a similar position I would strongly this company.

No Response
03-Jul-2017
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Yes i would recommend this company, they are direct and very helpful

No Response
22-May-2017
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30% should be inclusive of VAT. I am sure I am not the only person who beleives this should be added later as 30% soon becomes 40%.

You still needed a lot of account details to pursue a claim which you added as you state not needed as you will investigate further on our behalf.

Here at PPI Claimback we are always striving to help our customers and create positive outcomes. We are pleased to hear that we were able to help you successfully claim back your mis-sold PPI premiums. We do from time to time need to contact our clients and require further information to  progress the claim.  We appreciate all feedback as this helps us to improve our service continuously.
22-May-2017
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they kept me informed as to my progress and obtained me(albeit not a great deal of) money.
i would recommend them and personally use them again.

It is great to hear that we have been able to help you successfully claim back your mis-sold PPI premiums and you felt you were informed throughout the process. Thank you for taking the time to leave us feedback, we really appreciate it.
22-May-2017
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Very helpful talked through the process answered all my questions nothing was too much trouble. Have recommended them to my sister

We are very happy to hear that you found our team to be very helpful. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto the team.
15-May-2017
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Nice service and ready to help

It is great to hear that we have been able to help you successfully claim back your mis-sold PPI premiums. Thank you for taking the time to leave us feedback, we really appreciate it.
15-May-2017
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All of the Agents I spoke to were very polite efficient, ,knowledgeable and helpful whenever I spoke to any of them. Written correspondence was also good.
However, i stopped short of giving 5 stars due to the amount of time it was taking me to get through to anyone on the telephone. I don't think your number is Freephone so the time I was listening to Voicemail and background music cost me money.
Apart from that I was happy with everything.
Cheers
Stephen Maynard

Here at PPI Claimback we always aim to deliver a high standard of service to our customers and we are delighted that you found our team to be helpful, polite, efficient and knowledgeable  when you spoke to them.  Thank you for taking the time to leave us feedback and we will make sure that we pass your comments onto the team.
08-May-2017
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All my telephone conversations were dealt with efficiently and courteously. All the operators were helpful.

We're very pleased to hear that you found our team to be courteous and efficient. We are always aiming to deliver a high quality and professional service to our customers and it's great that you felt we met these expectations. We are happy to have been able to help you successfully claim back your mis-sold PPI premiums. Thank you for taking the time to provide us with positive feedback and we will make sure that we pass your comments onto the team.
08-May-2017
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Very good service & helpful staff

Here at PPI Claimback we always aim to deliver a high standard of service to our customers and we are delighted that you found our team to be helpful when you spoke to them. Thank you for taking the time to leave us feedback.
08-May-2017
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They would have got excellent as the service they provide is very good. But their service is overpriced. I would tell others to shop around first before recommending them to someone.

It is great to hear that we have been able to help you successfully claim back your mis-sold PPI premiums and you felt the service was very good. Thank you for taking the time to leave us feedback, we really appreciate it.
10-Apr-2017
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The service provided is outstanding.I would not have been able to navigate around all the possible pitfalls.Therefore I entrusted my claims to Investor Compensation,and am very pleased with the out come thus far.

It is great to hear that we have been able to help you successfully claim back your mis-sold PPI premiums and you felt our service was outstanding. We always aim to deliver a high standard of service to our customers. Thank you for taking the time to leave us feedback, we really appreciate it.
10-Apr-2017
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Quick efficient service, friendly staff

No Response
16-Mar-2017
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No hassle, easy communication

PPIClaimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums with no hassle. Thank you for your feedback and we'll pass your comments onto the team.
14-Mar-2017
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Generally very good.
The only issue I had was the amount of texts, emails and phone calls re the same subject on the same days.

It's excellent to hear that we have been able to help you successfully claim back your mis-sold PPI premiums. We always aim to provide a first class service to our customers and it's disappointing to see that on this occasion you felt there were too many texts, emails and phone calls. We do from time to time need to contact our clients to provide updates on their claim. We will make sure that we pass the comments onto the team.
14-Mar-2017
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excellent help all the way through

Here at PPIClaimback we always aim to deliver a high standard of service to our customers and we are delighted that you found our team to be helpful all the way through the process.. Thank you for taking the time to leave us feedback.
13-Mar-2017
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Very helpfull and kept me informed

We are very happy to hear that you found our team to be very helpful and kept you informed. PPIClaimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto the team.
13-Mar-2017
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Thought they were really good on helping me find the info I needed.

We're very pleased to hear that you found our team to be really helpful. We are always aiming to deliver a high quality and professional service to our customers and it's great that you felt we met these expectations. We are happy to have been able to help you successfully claim back your mis-sold PPI premiums. Thank you for taking the time to provide us with positive feedback.
07-Mar-2017
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Your credit control people seem to be a little ponderous when dealing with payments.

Here at PPIClaimback we always aim to deliver a high standard of service to our customers.We’re sorry to hear that you feel the credit control department was a little ponderous when dealing with your payment.  All feedback is appreciated as this helps us to improve our services continuously.

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PPI Claimback is a trading style of Investor Compensation (UK) Limited. Registered in England: Unit 1C Riparian Way, The Crossings Business Park, Cross Hills, Keighley, West Yorkshire, BD20 7AA Company Registration Number: 07769324.  VAT No. 135536417. Registered with the Information Commissioners Office; registration number: Z3141844. Investor Compensation (UK) Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; its registration is recorded on the Claims Regulation website www.gov.uk/moj/cmr (Authorisation No. CRM28889). 

Calls may be recorded for training and quality purposes. #Fee payable for any cancelled Claim(s) after the 14 day cooling off period or after an offer of redress has been made by the lender. All fees are outlined in our T&C's. †Lloyds Banking Group includes claims against Lloyds and Lloyds TSB.