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Feefo Feedback

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DateRatingCustomer CommentPPIClaimback.co.uk Response
22-Apr-2018
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the Process was very long. I would have given up if I was doing it myself. Communication at times was lacking but thanks your hard work paid off

No Response
16-Apr-2018
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Answered all my questions patiently.Explained things in a way that put my mind at ease.

We are very happy to hear that our team put your mind at ease and able to answer all your questions. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto the team.
10-Apr-2018
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Very professional and great service

We're very pleased to hear that you found our team to be courteous and professional. We are always aiming to deliver a high quality and professional service to our customers and it's great that you felt we met these expectations. We are happy to have been able to help you successfully claim back your mis-sold PPI premiums. Thank you for taking the time to provide us with positive feedback and we will make sure that we pass your comments onto the team.
09-Apr-2018
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Yes they were always polite and i was always kept informed on internet and phone and letters

Here at PPI Claimback we always aim to deliver a high standard of service to our customers and we are delighted that you found our team to be helpful and polite when you spoke to them. We always aim to deliver a high standard of service to our customers. Thank you for taking the time to leave us feedback.
09-Apr-2018
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Kept me informed and very helpful when I phoned with a query

It is great to hear that we have been able to help you successfully claim back your mis-sold PPI premiums and you felt that you were well informed with your claim. Thank you for taking the time to leave us feedback, we really appreciate it.
07-Mar-2018
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Hi all what a first class service l will recommend you to my friends and family it should be 5 star + once again thank you keep up the good work yours D COWELL

We are very happy to hear that you found our team to be very helpful and you feel we provided a first class service. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto the team.
06-Mar-2018
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Yes I would recommend them. Very polite,friendly, act on the complaint quickly with excellent results.Always keep you informed. Brilliant. Thank you.

Here at PPI Claimback we always aim to deliver a high standard of service to our customers and we are delighted that you found our team to be polite and friendly when you spoke to them. We always aim to deliver a high standard of service to our customers. Thank you for taking the time to leave us feedback. We will make sure to pass your comments onto the team.
19-Feb-2018
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They have won me two successful claims the second going to the financial ombudsman, they persisted I signed it and push for the second claim so glad I did they won me a staggering 19,500 they did everything all I had to do was sign, thank you very much to all the team

We're very pleased to hear that you found our team to be very friendly. We are always aiming to deliver a high quality and professional service to our customers. We are happy to have been able to help you successfully claim back your mis-sold PPI premiums. Thank you for taking the time to provide us with positive feedback and we will make sure that we pass your comments onto the team.
19-Feb-2018
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We were always regularly kept in the picture

We are very happy to hear that you were given regular updates. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto the team.
06-Feb-2018
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they were highly efficient in following up my ppi claim and I received information on the progress of the claim and others that are iin the pipeline both via the internet and the post.My claim was successful. Thank you.

We are very happy to hear that you found our team to be very helpful and you feel we were first class in all areas. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto the team.
06-Feb-2018
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What they did was good but it took such a long time!! Originally started in2015 ...with the same information being asked for over and over again

Here at PPI Claimback we always aim to deliver a first class service to our customers and it's disappointing to see that on this occasion you felt it took longer than you would have liked for your successful PPI claim to be completed. We are happy to have been able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback, we appreciate it as all feedback helps us to improve our service continuously.
05-Feb-2018
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You did the great job. Happy coz this the second time. Excellent👍🏻

It's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto our team.
05-Feb-2018
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Always in touch and easy to view on-line.

We are very happy to hear that you found our team to be very helpful and that our online portal was simple and easy to view. PPI Claimback always aim to deliver a high standard of service to our customers. Thank you for your feedback and we'll pass your comments onto the team.
29-Jan-2018
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Highly recommended I was really surprised how much I received,and very happy with the outcome

We are very happy to hear that you were happy with your outcome. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you. Thank you for your feedback.
25-Jan-2018
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I rated only average because it is very difficult to get to talk to someone on the telephone and not everyone is able to deal with everything on the telephone. It makes telephone calls very expensive and the computer is not always the answer when you need to sort things out. Older people are not always able to manage the computer that well. Also when you receive a cheque for PPI I do not understand why you take your cut from the original amount and not the amount that the customer actually gets.

We are disappointed to hear that you feel the service you have received did not meet your expectations. Here at PPI Claimback we always aim to deliver a high standard of service to our customers. Details of our fees are clearly provided before you sign up to our services. Our fees have not changed, what has changed is that it used to be on the customers to pay their tax on the amount they had received. However now Banks take tax out before the customer receives the cheque which is why our fees are applied to the original amount. Thank you for your feedback, it is appreciated as this helps us to improve our services continuously.
24-Jan-2018
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Excellent service from all.

We are very happy to hear that you found our business to be excellent in all areas. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you. Thank you for your feedback.
22-Jan-2018
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Very professional service. Friendly staff. So far so good.

We are very happy to hear that you found our team to be very helpful so far. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you and shall continue to do so throughout the rest of your claim. Thank you for your feedback and we'll pass your comments onto the team.
15-Jan-2018
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They keep me informed with all the work they were doing on my behalf pleased with everything they did and are doing still

It is great to hear that we have been able to help you successfully claim back your mis-sold PPI premiums and strive to continue this with any other claims. Thank you for taking the time to leave us feedback, we really appreciate it.
15-Jan-2018
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Brilliant service! Handled all my claims efficiently and professionally. The online service adds the icing on the cake. I will definitely recommend them to my family and friends.

We are very happy to hear that you found our team to be efficient and professional. PPI Claimback always aim to deliver a high standard of service to our customers and it's great to see we were able to help you successfully claim back your mis-sold PPI premiums. Thank you for your feedback and we'll pass your comments onto the team.
15-Jan-2018
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Staff were and are very pleasant and helpful. They have all the knowledge of working for you to get the monies back that is yours from your PPI . They work very closely with you with information, questions and answers and are sympathetic with any situation that may be worrying you and are able to put you at easy and be re assuring . I have been very happy with Investors Compensation and will recommend any body to go through them, it is such an easy process.

We're very pleased to hear that you found our team to be very pleasant, helpful and sympathetic. We are always aiming to deliver a high quality and professional service to our customers and it's great that you felt we met these expectations. We are happy to have been able to help you successfully claim back your mis-sold PPI premiums. Thank you for taking the time to provide us with positive feedback and we will make sure that we pass your comments onto the team.

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PPI Claimback is a trading style of Investor Compensation (UK) Limited. Registered in England: Unit 1C Riparian Way, The Crossings Business Park, Cross Hills, Keighley, West Yorkshire, BD20 7AA Company Registration Number: 07769324.  VAT No. 135536417. Registered with the Information Commissioners Office; registration number: Z3141844. Investor Compensation (UK) Limited is regulated by the Claims Management Regulator in respect of regulated claims management activities; its registration is recorded on the Claims Regulation website www.gov.uk/moj/cmr (Authorisation No. CRM28889). 

Calls may be recorded for training and quality purposes. #Fee payable for any cancelled Claim(s) after the 14 day cooling off period or after an offer of redress has been made by the lender. All fees are outlined in our T&C's. †Lloyds Banking Group includes claims against Lloyds and Lloyds TSB.